Introduction
ivee is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. It applies to both individual users of our services (such as job-seekers) and business clients (such as companies we work with).
Data Controller
ivee, registered at 9 Claremont Road, Twickenham, TW1 2QX, London, UK, is the data controller responsible for your personal information.
Information We Collect
We collect personal data from two main groups:
- For Individual Users (Job-Seekers):
- Personal Identification Information: Name, email address, phone number.
- Professional Information: CV details, employment history, skills, qualifications.
- Technical Data: IP address, browser type, and usage data from our website (e.g., pages visited, clickstream).
- Communication Data: Preferences for receiving marketing information and communication preferences.
- For Business Clients (Companies):
- Business Contact Information: Names, job titles, company name, business email addresses, and phone numbers of company representatives.
- Contractual and Transactional Data: Information related to service agreements, business interactions, and billing details.
- Technical Data: Company-related usage data, such as login activity and account management.
How We Use Your Information
We use personal data differently depending on whether it is from individual users (job-seekers) or business clients (companies):
- For Individual Users (Job-Seekers):
- To Provide Our Services: Matching you with job opportunities, offering upskilling resources, and facilitating peer mentoring.
- To Improve Our Services: Analysing platform usage to enhance and personalise our offerings.
- Marketing: Sending you promotional materials (only if you have opted in).
- To Comply with Legal Obligations: Meeting regulatory and legal requirements.
- For Business Clients (Companies):
- To Manage Business Relationships: Providing services, facilitating communication, and managing contracts with your organisation.
- To Provide Business Services: Enabling and managing access to your company’s account, and fulfilling service agreements.
- Marketing and Communication: Sending business-related updates and offers (subject to consent or legitimate interest).
- To Comply with Legal Obligations: Meeting legal and regulatory requirements, such as record-keeping for tax and audit purposes.
Legal Basis for Processing
We process personal data based on different legal bases, depending on the data subject:
- For Individual Users (Job-Seekers):
- Consent: When you have provided clear consent (e.g., for marketing purposes).
- Contractual Necessity: When processing is necessary to fulfil a contract (e.g., job matching services).
- Legitimate Interests: For our legitimate business interests (e.g., improving our services), balanced against your rights and freedoms.
- Legal Obligation: When we need to comply with the law.
- For Business Clients (Companies):
- Contractual Necessity: To fulfil our contractual obligations (e.g., providing services and managing client relationships).
- Legitimate Interests: For activities such as account management, service improvements, and relevant business-to-business communications.
- Legal Obligation: To comply with legal and regulatory requirements (e.g., financial record-keeping).
User Rights
Under GDPR, all users (both individual users and company representatives) have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your personal data where it is no longer necessary.
- Right to Restriction: Request the suspension of data processing under certain conditions.
- Right to Data Portability**: Request transfer of your data to another service provider in a structured format.
- Right to Object: Object to processing based on legitimate interests, direct marketing, or for research/statistical purposes.
- Right to Withdraw Consent: Withdraw your consent at any time if processing is based on consent.
To exercise any of these rights, please contact us at [email protected].
Data Retention
We retain personal data for different periods depending on the nature of the data and user group:
- For Individual Users (Job-Seekers):
- Account Data: Retained for the duration of your account’s active status and for up to two years after account deletion.
- Marketing Data: Retained until you opt out or withdraw consent.
- Legal Compliance Data: Retained as required by law.
- For Business Clients (Companies):
- Business Account Data: Retained for the duration of the business relationship and for up to seven years thereafter to meet legal or audit obligations.
- Transactional Data: Retained for as long as necessary to comply with financial and legal obligations.
Data Security
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, use, or disclosure. This includes secure servers, firewalls, encryption, and regular security audits.
International Data Transfers
If we transfer your personal data outside the UK or the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as standard contractual clauses or explicit consent.
Changes to This Policy
We may update this policy from time to time. Any significant changes will be posted on this page, and where appropriate, we will notify you via email or other communication channels. You are encouraged to review this policy periodically.
Contact Us
If you have any questions or concerns about this policy or how we handle your personal data, please contact us at:
- Email: [email protected]
- Address: 9 Claremont Road, Twickenham, TW1 2QX, London, UK
By using our services, you agree to the terms outlined in this policy. Thank you for trusting ivee with your personal information.
