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If you're applying for jobs in the UK, understanding whether a company uses an Applicant Tracking System (ATS) can significantly enhance your application strategy. ATS software is commonly employed by employers to manage and streamline the recruitment process, often scanning CVs for keywords and qualifications before a human ever sees them. Knowing if a company uses an ATS allows you to tailor your CV accordingly, increasing your chances of progressing to the interview stage.

Why personalised cover letters make a difference

A generic cover letter won’t impress. Research shows tailored letters highlighting why you fit this role are far more effective. A strong, personalised opening grabs attention, shows enthusiasm, and demonstrates you’ve done your homework.

Cover letter opening line and salutation

Opening the letter:

1️⃣ Address by name (e.g., “Dear Alex Smith”) whenever possible. LinkedIn or a quick call to the company works. 
2️⃣ Follow with a strong opener, e.g., “I’m excited to apply for the [role] at [company]; your recent campaign showcasing sustainable innovation really inspired me”.

This demonstrates genuine interest and immediate relevance.

Rule of three in your opening paragraph

Start with three clear points:

1

Why this job aligns with your goals

2

What you bring - key skills or awards

3

How you'll add value - specific outcomes or projects

This “rule of three” gives structure and mirrors powerful communication styles used in UK business writing.

STAR method cover letter examples

Use the STAR framework in your middle paragraphs:

Situation – e.g. led a volunteer campaign
Task –  goal: increase engagement
Action –  steps taken (tools used, collaboration)
Result – e.g. increased participation by 30%

Backing up skills with concrete results such as “increased customer satisfaction by 20%” showcases measurable impact.

Using AI to write your cover letter (the smart way)

AI tools like ChatGPT can help speed up the writing process if used wisely. As shown in the video, AI can generate a draft in seconds, but your edits make it personal.

Here’s how to do it:

  • Paste your CV and job ad into the prompt and ask for a tailored, professional cover letter using the STAR method.
  • Be specific: Mention the tone, role, company name, and key achievements.
  • Edit the output to reflect your own voice, values, and UK spelling.

AI gives you the bones, but you need to add the heart. Avoid copy-paste jobs. Recruiters can tell. Instead, use AI as your assistant, not your ghostwriter.

Eye-catching cover letter tips & showing fit

1

Match the job advert’s keywords:

mirror phrasing to pass through ATS and show relevance.
2

Show cultural fit:

Mention company values (e.g. commitment to community, innovation) or recent news.
3

Avoid clichés:

Ditch generic phrases like “team player”. Instead use action verbs like led, streamlined, developed.

How to make a cover letter unique

  • Reference specific initiatives or company news.
  • Explain why you chose them. Align with personal values or career aims.
  • Keep tone professional, yet conversational. British recruiters appreciate a genuine voice

Cover letter template UK format

1

Header

Your name, city/county, phone, email
2

Salutation

E.g., “Dear [Name]”
3

Opening paragraph

Rule of three
4

Main body paragraphs

STAR method
5

Closing

Thanks, next steps (suggest interview)
6

Sign-off

“Yours sincerely” (named)

Cover letter etiquette & formatting

 

Final paragraph & professional sign-off

Reiterate your interest, express gratitude, and propose a next step:

“Thank you for considering my application. I’d welcome the opportunity to discuss how I can help [company] deliver the creative growth you’re aiming for.”

End with “Yours sincerely” or a similar greeting (e.g., “All the best”).

Common mistakes to avoid

1

Overly generic language or repeating CV content

2

Clichés like "go-getter" without evidence

3

Neglecting to address formatting or submission instructions

FAQs: Personalised cover letters

Final checklist

  • Personalised salutation
  • Strong opening (rule of three)
  • STAR examples with metrics
  • Matched keywords and cultural insight
  • One-page, formatted correctly
  • Proofread & PDF-formatted
  • Formal sign-off

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References & further reading

  1. National Careers Service – How to write a cover letter
  2. Gov.UK – Cover letter format and guidance
  3. Robert Walters UK – CV & cover letter tips
  4. ivee – How to write a hyper-personalised cover letter

Next step: Upgrade your CV

Download our free ATS-friendly CV template, proven to double your chances of landing an interview.
ATS-friendly CV template